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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kirsten Cwinski

Kirsten Cwinski

May 28, 2025

5  out of  5
rating by Kirsten Cwinski
"Emily has been great helping us with new coverage! She has been very responsive and helpful! So glad I moved to State Farm!"
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Jose Cruz

May 23, 2025

5  out of  5
rating by Jose Cruz
"They’re the best, very professional and very Cain"
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sheriff sg

May 22, 2025

5  out of  5
rating by sheriff sg
"Señorita Brenda excelente atención recomendable 10/10"
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fernando martinez

May 22, 2025

5  out of  5
rating by fernando martinez
"Muy amables y eficientes"
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Arturo Sanchez

May 22, 2025

5  out of  5
rating by Arturo Sanchez
"La atención personal es muy satisfactorio.,están al pendiente,"
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Caro

May 17, 2025

5  out of  5
rating by Caro
"Jesse ofreció un servicio muy profesional!!!"
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Ariana Meza

May 15, 2025

5  out of  5
rating by Ariana Meza
"Jessie was very professional and offered great service."
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Jeff Martin

May 15, 2025

5  out of  5
rating by Jeff Martin
"Danielle office is the absolute best. My family and i have been with statefarm for 40years and they took care of us when our original agent retired. I deal with Emily a lot so special shout of to her for being completely great over the last 5 years! Thanks to the whole crew!"
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Christina Tribolet

May 15, 2025

5  out of  5
rating by Christina Tribolet
"JESSIE HAS GREAT CUSTOMER SERVICE."
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Monica Jaramillo

May 15, 2025

5  out of  5
rating by Monica Jaramillo
"Agradeciendo la ayuda para Jesse Renteria Por su profesionalismo e interés personal al responder las inquietudes relacionadas al ahorro en las primas de seguro. Me ayudo a resolver un problema!! Gracias Jesse"
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Jessica R

May 14, 2025

5  out of  5
rating by Jessica R
"Jessie helped me quote my husband and I for Life insurance! Made sure to explain the process and coverages!"
We responded:
"Thank you for your review! "
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Maritza Villanueva

May 12, 2025

5  out of  5
rating by Maritza Villanueva
"I really appreciate the assistant and help provide. Thank Rosamar"
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zach Thomas

May 8, 2025

5  out of  5
rating by zach Thomas
"Emily is the best! She takes her time to explain everything in detail and gives very good advice! Thank you for all your help!"
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Oscar Rivera

May 8, 2025

5  out of  5
rating by Oscar Rivera
"Danielle, and her team were of great service and very transparent they went above and beyond to make sure I was a satisfied customer."
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Edward Villalobos

May 7, 2025

5  out of  5
rating by Edward Villalobos
"Excelente servicio con Jessie!"
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Christina 0510

May 4, 2025

5  out of  5
rating by Christina 0510
"Great customer service and communication. I’ve had only positive experiences with Danielle’s team!"
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Temple Wells

May 1, 2025

5  out of  5
rating by Temple Wells
"Rosamar was very helpful and knowledgeable also willing to go the extra mile today to help with my account . I appreciate her willingness and support today! Great Job to Rosamar Perez! Continue to work hard! Thank You!"
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Danny Morgan

April 30, 2025

5  out of  5
rating by Danny Morgan
"I've been with the Danielle Rouille Agency for a number of years. I believe I have only filed one claim and I do remember that they took care of it with no issues involved. I have auto insurance and apartment insurance with the company. I can also say that they always reach out to me to see if I need further assistance. Recently they decrease my payments. I would give a thumbs up to anyone looking for a good honest insurance agent."
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Suresh Rao

April 30, 2025

5  out of  5
rating by Suresh Rao
"Danielle is very prompt in acting upon on all my requests."
We responded:
"Thank you for your kind words, Suresh! We truly appreciate the opportunity to work with you and your family on your insurance needs. We're here to help whenever you need us!"
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JAMES ARENDT

April 15, 2025

5  out of  5
rating by JAMES ARENDT
"The entire team has been excellent to work with! After a couple of years of trying to bundle home and auto, we finally were able to get the deal done - seamlessly and efficiently! Thanks again!"
We responded:
"Wow, thank you for the awesome review, James! We're so happy to hear that we were able to bundle your home and auto insurance smoothly. It’s always our goal to provide a seamless experience for our clients. If you ever need anything else, just give us a shout. "
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Carmen Guzman

April 8, 2025

5  out of  5
rating by Carmen Guzman
"Amazing service and coverage!!"
We responded:
"Thank you for your kind words, Carmen! It’s been a pleasure working with you on your insurance needs over the years."
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Adam Vega

April 2, 2025

5  out of  5
rating by Adam Vega
"Emily has been very helpful and knowledgeable throughout the entire process of signing up with State Farm!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Emily provided you with helpful and knowledgeable service during your sign-up process. If you have any further questions or need assistance, we're here for you!"
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Sergio Delgado

March 25, 2025

5  out of  5
rating by Sergio Delgado
"Muy buen servicio como siempre Son muy amables y comprensivos La mejor opción de calidad/ precio Me accidente y de volada me respondieron Bianca y Brenda muy amables Muchas gracias ☺️🫂"
We responded:
"¡Muchas gracias por tus amables palabras! Nos alegra saber que has recibido un buen servicio y que Bianca y Brenda te brindaron la ayuda que necesitabas. Estamos aquí para ayudarte siempre. ¡Agradecemos tu confianza en nosotros!"
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Jarred Still

March 10, 2025

5  out of  5
rating by Jarred Still
"Great people over here, very informative. Helped walk me through new homeowners insurance. Thanks Brenda!"
We responded:
"Thank you so much for your kind words, Jarred! Your feedback truly warms my heart. I'm glad to hear that Brenda and the rest of my team were able to assist you with your new homeowner's insurance. If you have any more questions or need further assistance, we’re always here to help!"
Profile photo of Kathleen Backhus

Kathleen Backhus

January 29, 2025

5  out of  5
rating by Kathleen Backhus
"I have had STATE FARM since I was 16 yrs. old. I will be 82 in four weeks. I was with another agent and changed because Danielle was only a mile and a half away from me. This office here in N. AURORA has the sweetest team and the quickest and most efficient that I have ever had. All the others have been great as well, but these just seem to have that extra something that is just a gift from God. They really really care about us. they don't give excuses or say they don't know if they don't know something, they email their team while they are talking to you and FIND OUT, right then, not putting you on hold while some weird music is screaming in your ear for 30 min. Jennifer works from home, but she is in Arizona and can do everything Emily can do right here locally EXCEPT TASE THE WONDERFUL CHEESE CAKE YOURS TRULY MADE SIMPLY TO SAY THANK YOU FOR KEEPING ME STRESS FREE. STATE FARM IS A GREAT COMPANY. THEY MAY BE A SMALL AMOUNT MORE THAN SOME OTHER COMPANIES, BUT WITH INSURANCE, ---------YOU GET WHAT YOU PAY FOR SERIOUSLY. I HAVE HAD SEVERAL CLAIMS THAT WERE NOT MY FAULT AT ALL, AND THEY PAID MOST TIME WITHIN A COUPLE OF HOURS. OR ONE DAY AT MOST AND HAS NEVER RAISED MY RATES. BECAUSE OF THEM. THIS ALONE IS AMAZING. AND NOW I AM LOCKED IN AND THEY WON'T RAISE OR CANCEL ME NO MATTER WHAT HAPPENS AS LONG AS I PAY MY PREMIUMS. AS I SAID, I WILL BE 82 IN A MONTH. MOST COMPANIES HICK UP YOUR RATES WHEN YOU REACH 75. SO IF YOU ARE LOOKING FOR A GREAT INSURANCE COMPANY FOR HOME, APT, OR CAR AND OTHER THINGS N. AURORA IS THE PLACE TO COME. GET ON OAK STR. WHERE THE WALGREENS AND ALDI STORES ARE THEN JUST CALL THEM DANIELLE OR EMILY OR ANY OF THE TEAM WILL GUIDE YOU RIGHT IN. IT IS A LITTLE MAZE AND A LITTLE TRICKY JUST THE FIRST TIME. BUT THEY ARE ALL THERE AND WONDERFUL. THANKS GUYS FOR ALLOWING ME TO GIVE BACK. GRAMMIE "B"""
We responded:
"Thank you so much for your incredible and detailed review, Grammie 'B'! We’re truly honored to have had the opportunity to serve you for so many years. It warms our hearts to know that you feel cared for by Danielle, Emily, and the entire team. We strive to provide prompt and attentive service, and your kind words affirm that we’re on the right track. We appreciate your loyalty and the delicious cheesecake! It just made our day, and we so appreciated it! 🍰 If you ever need anything, please don’t hesitate to reach out. "